1. Welcome to MigaMATCH
The platform is available on the web at auto.migamatch.com and as a smartphone app. You can reopen this manual at any time from the "User manual" entry in the menu (and from the Academy page), from the "OPEN THE MANUAL" button at the bottom of every platform email, and from the "Read the MANUAL" link during sign-up, always in your language.
MigaMATCH is a business matching platform: it connects professionals and entrepreneurs who can exchange referrals, clients and opportunities. The engine behind the platform is AIRA©, a proprietary algorithm that analyses thousands of profile combinations and selects for you the people with whom you have the highest probability of generating mutual business.
Why an "automatic" dashboard?
Traditional networking asks you to search, filter and contact people on your own: a long job with plenty of dead ends. MigaMATCH flips the model: AIRA selects and delivers the matches to you — what's left for you is the valuable part, meeting the person and building the relationship. That's why the platform is called the "Auto Dashboard": the selection is automatic, the meeting is human.
The benefits at a glance
- Zero manual searching: matches arrive on their own, already selected for how well your profiles complement each other.
- Quality guaranteed by feedback: every meeting is rated, so uncooperative people are progressively filtered out of the network.
- A match that doesn't convince you gets replaced: with a rating of 3 stars or less, you receive a new match.
- The more you use the platform, the better it works: every piece of feedback teaches AIRA to select better for you.
A note on the screenshots. All the images in this manual were produced in a demo environment: the names, companies and figures you see are sample data, not real people. The appearance of the pages may evolve slightly over time.
AI transparency note. MigaMATCH uses artificial-intelligence systems to analyse profiles and match professionals with each other. For information on how these systems work, write to support@migamatch.com.
2. First access and login
Page: /login
How it works
- Already registered: log in with your email and password.
- First access or forgotten password: request a code, receive an 8-digit numeric code by email, type it into the page and set your password.
- "I already have a code": if you received the code on another device (for example, you read the email on your phone but want to log in from your computer), this shortcut takes you straight to the code-entry screen.
Why a code to type instead of a clickable link?
Many corporate email systems automatically "open" the links in emails to check that they are safe. That invisible check used to consume the old access links before the user even clicked them, causing frustrating errors ("link expired or already used"). A numeric code you type cannot be consumed by any software: it always works, on any mailbox and on any device.
Benefits
- Reliable access even with heavily protected corporate mailboxes.
- You can read the code on one device and use it on another.
- No risk of intercepted links: the code is short-lived and works only for you.
3. Initial profiling (onboarding)
Page: /onboarding — about 10 minutes, 14 steps
How it works
In 14 steps the form collects everything AIRA needs to work for you: personal and company details, role and sector, biography, the sectors where you have influence, your geographic areas, the size of your network, your reciprocity goals, privacy consents and spoken languages. At the end you confirm your email with an 8-digit code and your profile joins the network.
Why is the form so detailed?
AIRA doesn't match people "at random", nor just by sector: it builds a vector profile of your professional identity and your needs, and compares it with those of thousands of other members. The quality of the matches you receive is directly proportional to the quality of the information you enter here. Ten minutes well invested today are worth months of more precise matches tomorrow.
One step deserves its own explanation: the Value Manifest (step 3). Before your professional details, we ask you to embrace the network's values — concrete, action-driven, respectful people. It is not a formality: MigaMATCH only works if every member can trust the others, and trust begins with shared values. If you don't recognise yourself in those values, you can reread the Manifest and decide calmly; without accepting them, you cannot continue.
How AIRA reasons — and how to optimise it
What follows is a simplified description of how the algorithm works. The weights applied in match deliveries, the analysis of feedback and the continuous training are the true secrets of AIRA© at its deepest core.
To understand how to improve your profile, you need to know, in broad terms, how AIRA reads it. For every member the algorithm builds two separate "imprints": what you OFFER (your biography and your influence area: the value you bring and the doors you can open) and what you SEEK (the avatar of your ideal client). A match is born by crossing them: your offer is compared with what the other person seeks, and their offer with what you seek. Never offer against offer — that comparison serves one purpose only: to recognise who sells the same thing as you and avoid introducing them to you.
The biography: tell the problem you solve
The biography is not a CV: it is the description of the problem you solve for people and of why you are good at solving it. Why it matters: it is the heaviest part of your "offer" — it is what gets compared with other members' client avatars. How to write it well: concrete and distinctive. A generic bio ("I help companies grow") resembles thousands of others: it produces generic matches and risks making you look interchangeable with people who only resemble you on the surface. Name the problem, the type of client, the result. The "AIRA© Give me a suggestion" button generates a well-structured draft: start from it and make it yours.
The client avatar: aim the radar
Here you describe your ideal client: who they are, what company they run, how much they turn over, what problem they live with. Why it matters: it is your "search" — it gets compared with the bios and networks of the other members, and it is what decides towards whom to aim the radar. How to write it well: specific, with numbers and real examples ("SME entrepreneur with 500 thousand to 10 million turnover, small sales team, struggling to acquire clients predictably" is worth a hundred times "I'm looking for entrepreneurs"). A vague avatar forces the algorithm to guess.
The influence area: where you can interconnect
The most frequent misunderstanding of the whole onboarding. The influence area is not the sector you work in, nor the one where you look for clients: it is the sectors where you know — directly or through an acquaintance — people with decision-making power whom you could introduce to someone. Why it matters: it is the map of the doors you can open, and it weighs both on the matches you receive and on how often you are proposed to others. How to fill it in well: truthfully and completely. Inflating it brings matches you then cannot honour (and disappointing feedback); filling it in halfway hides value you really have. Revisit it every time your network grows.
"My matches don't seem in target: how do I improve my profile?" The checklist, in order of impact:
- Rewrite your biography around the problem you solve (use the AIRA© draft as a base): if it is generic, your matches will be generic.
- Make your client avatar specific: add company type, size, turnover, concrete problem.
- Review your influence area with the right criterion: where you can introduce people, not where you work.
- Check your geographic areas and regions: for some sectors proximity weighs a lot.
- Verify your matching type at the top of My Profile: reciprocity and transactional exchange attract different profiles.
Every save automatically recalculates your profile within about ten minutes — no action required. You measure the effect on the Potential page: if the in-target profiles grow after your changes, you are on the right track.
Benefits
- Your first match is free: complete your profile and you receive a real, in-target person motivated to exchange referrals with you.
- A complete profile makes you more "visible" to AIRA: more possible combinations, more quality matches.
- The biography and goals fields have a built-in AI assistant ("AIRA© Give me a suggestion") that helps you write them effectively.
Tip. You can stop and resume: if you log in again with an incomplete profile, the platform brings you back to the right point in the form.
4. Your Matches — the main page
Page: / (the first menu item, "Your Matches")
How it is organised
- Active: the matches you are working on right now (to contact, or awaiting feedback).
- Overdue: the matches whose feedback deadline has passed — the red number tells you how many you need to sort out.
- Archive: completed, cancelled or closed matches.
Reading a match card
- Affinity (green circle, as a percentage): how well your profiles complement each other. The higher it is, the greater the potential for exchange.
- Reliability (gold medal): the other person's reputation in the network — see section 7.
- 🎯 "Your Match": AIRA chose this person for you.
- 🌟 "Selected you": you were proposed to someone else — a sign that your profile is attracting interest.
- Labels such as Welcome Match (your welcome match), 🔭 Scouting Match or 🎁 the replacement match from a refund tell you where that match comes from.
The actions on the card
- View Report: opens the full match report (section 5).
- Leave Feedback: tell us how it went (section 6). It must be given even if you never met.
- Postpone: if you are still arranging the meeting, this moves the feedback deadline forward by 7 days, with no penalty.
- No Response: report that the other person is not answering your contact attempts.
- Change match: request a replacement match.
- Book a Call: if the other person has connected their calendar, you book the meeting in one click.
Why does the page insist so much on feedback?
Every hint, reminder and asterisk you see here has one single purpose: to remind you that feedback is the fuel of the algorithm. Without feedback, AIRA doesn't know whether the match was good, the network cannot protect itself from uncooperative people, and you cannot receive a replacement match when something goes wrong. It's a small gesture that keeps the whole system standing — which is why it sits at the centre of the page.
Benefits
- One single page to see everything that needs your attention, sorted by urgency.
- The affinity percentages help you prepare the right conversation before the meeting even happens.
- The "Your journey" button on the card shows you how far you've come on the road to the right person.
The MigaMATCH promise — and how to read it right
The promise is simple: we will introduce you to the right person. Guaranteed. If a match doesn't convince you — feedback of 3 stars or less, someone who doesn't reply, an off-target profile — that match is replaced free of charge, and then again, until you sit down with the right person.
How effective is it in practice? One time out of two the right person is already at the first meeting; you almost always find them by the second; reaching a third is very rare. And the worst case ever recorded on the platform says it all: one person who never replied and two off-target — and right after, the person with whom that connector built tens of thousands of euros of business. Even on the unluckiest journey, the chain of replacements gets you there.
Beware of a common misperception. The promise applies to the single match and its story, not to your day. If you receive three matches one day and none of the three works out, the promise has not been broken: they are three separate stories, and each continues with its own replacement until the right person. The same goes for non-responders: across the story of a match, roughly 10% of people don't reply — by pure chance you might even hit three in the same day, but each of those chains carries on, and the statistics always even out over the journey, never over a single day.
Why does the “Your journey” button exist?
Precisely to make this promise verifiable. On every card, “Your journey” reconstructs that match's story: where it comes from (a first match? the replacement of someone who never replied?), where you are in the chain and what happens next. A replacement is not a “starting over” but a visible step forward on the same journey — so you can judge the promise where it should be judged: on the complete story of each single match.
5. The Match Report
Opens with "View Report" from every match card
For every match, AIRA generates a personalised report: not a contact sheet, but a genuine working dossier that walks with you before, during and after the meeting. Every section is there for a precise reason — here they are one by one, with the best way to use them.
🎯 The purpose of the meeting (read this before anything else)
Every section of the report serves ONE goal, and it's only fair to state it upfront. The meeting is a success when you find a person willing to create synergies, who genuinely has the potential to introduce you to prospective clients, whom you can help in return — and when it closes with a clear agreement on a first step, with a precise date. It's the first point of our Manifesto: ACTION. Only then does the meeting produce concrete results — and that is the yardstick for rating it in your feedback: 5 stars mean all these criteria were met — a good meeting that only lacks the dated first step is a 4.
🎯 15-sec snapshot
The report's opening: the affinity, the reciprocity and the key point about the other person in a few lines. Why it exists: if you only have 15 seconds before the call, these are the 15 seconds that matter. How to use it: reread it on your phone right before joining the call — it's your minimum viable reminder.
👤 The two identities: your match and your profile
The other person's contact card (email, phone, location, network) and — mirrored — how AIRA presented you. From here you start with one click: WhatsApp or email with the icebreaker already loaded, or "Book a call" if your match has shared their calendar. Why it exists: knowing what the other person has read about you removes redundant introductions and tells you what they're expecting. How to use it: check your own profile here — if it no longer represents you, update it and your next reports will improve.
📡 RELATIONAL FOOTPRINT© (the radar)
The visual map of how your worlds interlock: in green the sectors where you're looking for opportunities, in blue the ones where the other person has a network. Where the colours touch, that's where the operational matches are, and the "AIRA reading" explains them to you. Why it exists: two profiles can click on chemistry alone, but business is born where the networks overlap — the radar makes that spot visible. How to use it: bring 1-2 concrete overlaps into the call ("I see you have a network in construction: that's exactly where I'm looking").
🔁 How you can help each other
Two columns: what your match can give you, and what you can give your match. The badge says the essential: think first about what you can give. Why it exists: networking dies when both sides wait to receive; being the one who opens the flow is the move that unlocks reciprocity. How to use it: before the call, pick one item from the "what you can give" column and prepare it as a concrete offer.
💬 Icebreaker ready
Two messages already written — a WhatsApp version (informal) and an email version (structured, with a subject line) — with the "Copy" button. Why it exists: the most fragile moment of any match is the first contact; a ready-made message removes procrastination. How to use it: personalise one line (people can tell!) and send within 24 hours of the match being delivered. You have 21 days to give feedback: don't spend them waiting.
⚠️ TIPS — the "Networking Disconnect"
A three-minute read on the mistake that kills most calls: treating the other person as a potential customer to sell to. Why it exists: it's statistically the most frequent and most expensive mistake — whoever "closes" instead of "opening" burns the relationship within two weeks. How to use it: open this section before every call, until its principles come naturally.
🎤 What to bring to the call
Three topics that will work with THIS person, a small-talk hook to break the ice, and AIRA's personalised tips (for this match, not generic lines). Why it exists: the difference between a flat call and a lively one is almost always how well the topics were prepared. How to use it: keep it open during the call, as your outline.
✅ Recommended actions
A practical checklist with deadlines and priorities, to tick off as you go. Why it exists: after a good call, enthusiasm fades within 48 hours; the list turns intentions into tracked steps. How to use it: tick the actions off right inside the report — when you come back, you'll find them where you left them.
📚 Deep dive
The match's complete profile (biography, network, geographic area, strategic interests, company data…) and the full operational brief. Why it exists: the rest of the report is deliberately concise; the full detail lives here, when you need it, without weighing down the read. How to use it: consult it to prepare a second call or a tailored proposal.
⚡ Export & smart actions
Download the PDF, export the report as Markdown for your AI, send the icebreaker, book the call, check the feedback deadline. Why it exists: the report shouldn't stay a page you read once — it's working material to take wherever you work. How to use it: the Markdown export is the doorway into the "AI gym" below.
🧠 The most important gym: AI analysis of your calls
The report's final section — "Post-meeting AI analysis" — contains a ready-made prompt. The method: record the call (with the other person's consent), transcribe it (for example with NotebookLM), paste the transcript and the prompt into your AI. In return you get four things: a recap with the key facts of the meeting, an objective assessment of the match with the suggested stars for your feedback, an honest scorecard on what you did well and what you didn't, and the follow-up email already written.
Why we call it a gym: no course improves you as much as reviewing YOUR calls with a tireless coach who tells you where you talked too much, where you didn't listen, where you "sold" instead of opening. Those who do it after every call improve visibly — it's the single highest-return habit on the whole platform.
Which AI? Use a quality AI: if you have a paid subscription such as ChatGPT or Claude, perfect. If you'd rather not pay, use www.deepseek.com, free and excellent. Avoid low-quality free tiers: a shallow analysis teaches you little — and sometimes teaches you the wrong things.
Benefits
- You show up to every call prepared like a professional, after 5 minutes of reading.
- First contact is instant: icebreaker, WhatsApp, email and calendar one click away.
- As a registered user, your report never expires: you can reread it even months later.
- With the AI gym, every call becomes a lesson: you improve with every meeting.
Note. The "public" report links you receive by email (useful if you're not logged in) expire after 21 days to protect the data of the people involved. From the dashboard, however, the report is always available.
6. Feedback — the heart of the system
Opens with "Leave Feedback" from every match card
Honest feedback is the most important thing you can do on MigaMATCH. It is not a courtesy: it is the data AIRA learns from to select for you, the mechanism that protects the network from uncooperative people, and the condition for your refunds. "Kind" but insincere feedback hurts you first: it teaches the algorithm the wrong thing. And the system rewards honesty, not kindness: giving feedback always earns you +5 reliability credits, whatever it says.
When should you give 5 stars? Only if the meeting meets all three criteria of the purpose of the meeting: a genuine intent to collaborate on both sides, concrete potential to help each other and — decisively — an agreement on a first step with a precise date (Manifesto, point 1: ACTION). A good meeting that only lacks the agreed first step is a 4: the match is still valid. The match is replaced only from 3 stars down.
How it works
- Did the meeting happen? Yes / No / Not yet. "Not yet" immediately gives you 7 extra days.
- A rating from 1 to 5 stars (if you met).
- Three follow-up questions (only with 3 stars or less): was the profile truthful? were the contacts relevant? was the person cooperative?
- Free notes to describe the context.
If the meeting DID happen: how to rate it, item by item
- 5 stars — "Excellent": all three purpose criteria met — dated first step included. Example: "We understood each other instantly, we've already identified one contact each to introduce, and we're speaking again Thursday at 3pm to do it."
- 4 stars — "Good": a solid meeting — genuine intent to collaborate and mutual potential — but no first step agreed with a date yet. The match is still good: no replacement. Example: "A concrete, in-target person; we said we'd talk again, but haven't set a specific commitment yet."
- 3 stars — "Okay": a solid person, a pleasant conversation, but the mutual potential is weak or the intent to collaborate isn't concrete. Example: "Nice chat, but our worlds don't touch: no synergy in sight." From 3 stars down the promise kicks in: your match is replaced.
- 2 stars — "Poor": little genuine interest, one-way listening. Example: "They talked almost entirely about selling me their service; my business got two minutes."
- 1 star — "Terrible": improper behaviour or a profile far from reality. Example: "They presented themselves as a manager with a network of entrepreneurs; none of it was true, and they had no interest in an exchange."
With 3 stars or less, the three follow-up questions open: your answers determine the refund (untruthful profile or uncooperative person ⇒ refund) and both people's scores.
"I found out we are direct competitors" (checkbox above the stars): the meeting revealed you sell the same thing to the same clients. It's nobody's fault, so it replaces the stars instead of adding to them: your ticket is refunded, neither of you is penalised, and AIRA learns not to pair you again. If the stars stayed active, a neutral report could accidentally turn into an unfair penalty.
If the meeting did NOT happen: the reasons, item by item
Some reasons carry a penalty for the other person: for those, you are asked for an explicit confirmation and a short note. Use them honestly — they only protect the network if they are true.
- "The other party didn't respond" — when you contacted them several times, on different channels and on different days, without a single reply. Example: two WhatsApp messages and one email in a week, never an answer. Ticket refunded; −10 credits for the other party, who is informed.
- "Refused without reason" — when they do reply but dismiss the meeting brusquely or offhandedly, with no valid explanation. Example: "Not interested, don't insist" — without even knowing what it's about. Refund; −10 for the other party.
- "They were rude or unwilling to collaborate" — contact happened, but their attitude made the meeting impossible. Example: they reschedule three times without ever proposing an alternative, or reply rudely. Refund; −5 for the other party; note required.
- "Refused politely with explanation" — a legitimate, explained no. Example: "I'm closing a project; for the next three months I can't take on anything new." Refund; no penalty: declining politely is correct behaviour.
- "We already know each other" — you already know each other well and the meeting would add nothing. Refund; no penalty; AIRA remembers it.
- "I changed my mind" — you are the one backing out. No penalty for anyone, but no refund: the match was valid.
- "Other reason" — for cases that don't fit the entries above, with a note explaining them. No automatic refund.
- "They are a competitor" — this entry is deliberately blocked before the meeting: working in the same sector doesn't mean selling the same thing, and you can't know without having spoken (that's exactly where supply deals and collaborations are born). The platform offers to postpone by 7 days and try the contact; if after the call the overlap is real, use the dedicated checkbox in the "Yes, we met" branch.
Deadlines and rules
- You have 21 days from the delivery of the match; reminders on days 7, 14 and 21. Feedback is due even if you never met: a meeting that didn't happen is also information that protects you and everyone else.
- "Postpone" always works and guarantees at least 7 full days from the moment you click.
- If the deadline passes without feedback, your score takes a penalty (see Reliability) — partly recoverable by giving it anyway, even late.
Benefits — what you get by giving feedback
- +5 reliability credits, always, whatever the content.
- A guaranteed replacement match with 3 stars or less, and a ticket refund in the cases listed above — a 🎁 popup confirms it on the spot.
- More precise future matches: every answer refines AIRA's selection for you.
7. Reliability — your reputation
Page: /reliability ("Reliability" in the menu)
How it works
- Everyone starts at 100 credits; the maximum you can reach is 120.
- Every change is tracked in the ledger at the bottom of the page: event, points, date. The ledger is the source that always prevails.
- Penalties have a daily cap: whatever happens, you cannot lose more than 20 credits in a single day.
What makes your score GO UP
| Event | Credits |
|---|---|
| You give your feedback on a match — whatever it says | +5 |
| You receive a 5-star feedback | +5 |
| You receive a 4-star feedback | +2 |
| The follow-up questions confirm your profile is truthful and you were cooperative | +1 each |
| You attend an event you registered for | +5 |
| You complete an Academy path | +10 |
| You update your profile (max once a month) | +3 |
| You give your feedback late, after the penalty: you recover part of it | +3 |
What makes it GO DOWN
| Event | Credits |
|---|---|
| You receive a 1-star feedback | −10 |
| You receive a 2-star feedback (3 stars: no effect) | −5 |
| You are reported as "didn't respond" or "refused without reason" | −10 |
| You are reported as "not cooperative" (or a "no" to the cooperation question) | −5 |
| Your profile turns out not to match reality (question 1: "no") | −5 |
| "Partly" answers to those same questions | −2 |
| You let a match expire without giving feedback | −5 |
| You register for an event and don't show up | −3 |
| Prolonged inactivity: you don't log in to the platform for weeks | −5 recurring |
Why a public score?
In a referral network, trust is the currency. Your score appears on the gold medal of every match card: whoever receives you as a match sees at a glance that you are someone who replies, shows up and gives feedback. And reading the two tables, you'll notice the design: everything that earns points is behaviour towards others; everything that costs points is other people's time wasted. Visible reputation rewards good behaviour far more effectively than any rulebook.
If your score drops below the critical threshold of 60, the delivery of new matches stops: it is not a punishment, it is a protection for the other members. The platform offers you a recovery path (starting with the Academy, worth +10 per completed path) to climb back up and start again.
Benefits
- High reliability gets you selected more often: you are a "safe" match for others.
- The transparent ledger always tells you exactly where every point came from.
- You know in advance what the network rewards: replying, showing up, giving feedback.
8. Potential — what your network is worth
Page: /potential ("Potential" in the menu)
How it works
The page measures your "deposit" inside MigaMATCH: how many profiles in the database are in target with you (affinity ≥ 45%), how many are high priority, and the average affinity of your best reciprocal matches. The band table (Highest, High, and so on) tells you how easy it is to turn each group into business, and further down you find the 20 people with the best scores.
Why show you people you haven't met yet?
Because the value of MigaMATCH is not the individual match: it is the relational database behind it, growing every day. Seeing with your own eyes that "there are 658 in-target people for you" changes your perspective: every match delivered is just the first withdrawal from a much larger mine. The numbers are real and updated in real time, not marketing estimates.
Don't stop one step from the goal just because you can't see how close it is. As Thomas Edison said: “Many of life's failures are people who did not realize how close they were to success when they gave up.” And the proverb agrees: “The darkest hour is just before the dawn.” This page exists for this too: your Potential numbers show you how much mine still lies ahead of you — when a match goes badly, come back here and remember that the next strike of the pickaxe may be the one that hits diamonds.
Benefits
- You understand how much room to grow you have — and whether it's worth receiving more matches (through a subscription or invitations).
- If the number of in-target profiles is low, it's a signal that your profile needs enriching: more influence sectors and a better biography widen the pool — the full guide is in How AIRA reasons.
- The page updates on its own: it's worth visiting every week.
9. Events
Page: /events ("Events" in the menu)
How it works
- Events can be online (on Zoom, with a personal link you receive via reminder) or in person.
- Events are suggested to you based on affinity: off-target ones appear at the bottom, greyed out, so you know they exist but don't waste time on them.
- Some events are reserved for members with a subscription; if you have free trials available, an amber badge lets you know.
- On every event you'll find the "Invite Friends" button: if the people you invite sign up to the platform, they are linked to you as their sponsor and you receive free Match Credits.
Why rewards and penalties for attendance?
Attending an event earns you reliability credits (+5); registering and then not showing up costs you some (−3). It may seem strict, but seats are limited and an absent registrant is a seat taken away from someone else. The rule fills the events with people who are genuinely interested — which is exactly why they're worth attending.
Benefits
- You meet network members in person (or on video) who are already selected for their affinity with you.
- You earn reliability credits by attending.
- You earn Match Credits by inviting the right people.
10. Academy — learn and earn points
Page: /academy ("Academy" in the menu)
How it works
- Training is organised into paths; each path contains lessons (video, audio, texts, attachments) and each lesson ends with a quiz.
- Lessons unlock in sequence: to open the next one, you must pass the previous lesson's quiz.
- By completing lessons and paths, you unlock Tips — practical advice you can revisit in the dedicated archive — and accumulate points.
- Quiz drafts save themselves: if you close halfway through, your answers are waiting for you.
Why a school inside a matching platform?
Because a match succeeds when both people know how to give and how to receive a referral. The Academy raises the level of the whole network: every trained member also makes everyone else's matches better. And that's why Academy points count in the reliability recovery path: those who want to climb back up prove in practice that they have understood how to be part of the network.
Benefits
- Concrete techniques for turning matches into business.
- Points that help you recover your reliability when you need to.
- Exclusive Tips that remain yours forever in the archive.
11. Invite a Friend — the referral program
Page: /referrals ("Invite a Friend" in the menu)
How it works
- You copy your personal link and send it to whoever you like (WhatsApp, email, however you prefer).
- Anyone who registers through your link is connected to you as their sponsor.
- For every 3 invitees who complete their registration, you receive a free bonus match.
- The table shows you the status of every invitation: registered, pending, profile completed.
Why reward invitations?
The value of the platform for you grows with every quality person who joins: more profiles in the database mean more possible matches on your Potential page. When you invite someone, you are quite literally enriching your own pool of opportunities — the bonus match is the way we recognise that. And because you choose who to invite, the network grows through relationships of trust, not advertising.
Benefits
- Free Match Credits without buying anything.
- The people you invite join your own ecosystem: you might find them again as matches.
- Clear statistics on who has accepted and how far along they are.
12. Matches Wallet — your Match Credits
Page: /matches-wallet ("Matches Wallet" in the menu)
How it works
- A Match Credit is the "ticket" that entitles you to one match delivery. You earn them through your subscription, through invitations, through refunds, or by buying them in the Shop.
- The four cards sum up the picture: available, used, expired and transferred.
- The statement at the bottom records every movement, like a bank account.
- Transfer MC: you can hand over Match Credits to another person for one of three reasons — Sale (you agree the price between you), Reciprocity (you repay, at no cost, whoever helped you close a deal) or Gift (nothing expected in return) — and the message the recipient gets changes accordingly. The transfer carries a small fee on your side.
If the recipient isn't on MigaMATCH yet
You can transfer a Match Credit to someone who hasn't signed up yet, too: instead of an immediate credit, they receive a personal code (a voucher, with its own expiry) and a redemption link that you send yourself, by email or message — the platform never writes on its own to an address it doesn't know. The credit stays reserved for that person: it's waiting the moment they finish signing up.
Why a wallet separate from the subscription?
Because credits come from different sources (subscription, bonuses, refunds, purchases, transfers) and have different lifetimes. Keeping them in one single, transparent wallet lets you know at all times how many matches you have available and where they came from — no surprises, and nothing to reconstruct from old emails.
Benefits
- Total transparency: every credit has a tracked history.
- Refunds from matches that went wrong land back here, visible immediately.
- Member-to-member transfers let you help a colleague or an invitee get started.
- You can introduce MigaMATCH to someone you don't know yet by gifting them a real meeting, not just a generic invite.
13. Stories
Page: /stories ("Stories" in the menu)
How it works
Stories are short reads — a few minutes each — inspired by real matches in the network, rewritten in a fictionalised form. You'll find them here and at the bottom of the "Your Matches" page.
Why stories in a business platform?
Because numbers convince the head, but stories are what move people. Seeing how a phone call nobody wanted to make became a collaboration between two provinces that had never spoken makes concrete what the algorithm promises in the abstract — and gives you ideas for how to run your own meetings.
Benefits
- Practical inspiration: every story is a small case study.
- A quick read, made for a coffee break.
14. Shop and Store
Pages: /store (inside the dashboard, "Shop" in the menu) and /shop (public store, no login)
How it works
- Catalogue: the products you can buy — for example single Match Credits, with the credit delivered automatically on payment. If you have an active subscription or reserved conditions, the discounted price appears on its own, with the full price struck through.
- My Orders: your complete history — payment status, invoice on its way or available, and for pending orders the "Complete the payment" and "Cancel" buttons.
- In the internal store, your billing details are prefilled from your profile.
- You can pay by card or PayPal; payment always happens on the payment provider's secure pages, never inside MigaMATCH.
/shop: the same checkout, accessible even without login (useful for promotion links).Why do prices "appear" instead of being written into the page?
Every figure you see — prices, discounts, taxes, total — is calculated by the server at that very moment; it is not written into the page. That way the price you see is always the true one: if you're entitled to a discount, you get it automatically, and no display error can ever make you pay a different amount from the one shown.
Benefits
- Extra Match Credits when you need them, without changing your subscription.
- Reserved discounts applied automatically, with no codes to remember.
- Tidy invoicing: every order and every invoice in the same place.
15. Subscription
Page: /subscription ("Subscription" in the menu)
How it works
- The page presents the offers available to you: they vary with your profile and your plan (users without a plan see the entry promotions; users with one see their active plan and its management).
- With an active plan you'll find "Manage payment method" to update your card on your own, plus the cancellation flow.
- Companies have a dedicated card: the application is subject to selection and includes a call with a consultant.
- Every plan shows its features and, where available, a presentation video.
Why three different concepts: level, subscription and Master?
MigaMATCH has three independent forms of recognition, and telling them apart saves you confusion:
- Experience level (Standard → Junior → Pro): it is earned through training and activity — it cannot be bought.
- Subscription (e.g. Business): you choose it, and it determines how many matches you receive each month.
- Master: a recognition for those who have closed deals through the network.
This way reputation is never confused with a wallet: an experienced free member remains more authoritative than a brand-new subscriber.
Benefits
- More matches per month, in proportion to the plan you choose.
- Self-service management of payments and cancellation, without writing to support.
- Access to members-only events.
16. My Profile
Page: /profile ("My Profile" link at the bottom of the menu)
How it works
- The profile is organised into collapsible sections: personal details, company details, profiling, influence areas, network, motivations, consents.
- Each section saves independently: you edit only what you need, without going back through the whole form.
- At the top you'll find your matching type, always visible, saved instantly.
Why is it always worth updating your profile?
When you save a relevant change (biography, sectors, areas, goals), AIRA automatically recalculates your matching profile — usually within about ten minutes, with nothing else for you to do. An updated profile immediately changes the quality of the matches and events you are offered: if your business evolves and your profile stands still, AIRA keeps working on the old version of you. And if your matches don't seem in target, the checklist for refocusing your biography, client avatar and influence area is in section 3.
Benefits
- More precise matches with every update — the effect is automatic.
- Quick edits: only the section you need, when you need it.
- The warning bars on the dashboard alert you if something important is missing (e.g. empty influence sectors).
17. Settings
Page: /settings ("Settings" in the menu)
How it works
- Match pace: a slider running from pause (on holiday? too many open matches?) up to 20 matches per week. A voluntary pause lasts up to 30 days, then deliveries resume gently and automatically.
- Language: the dashboard speaks Italian, English, German, Spanish and French.
- Email preferences: choose which communications to receive.
- WhatsApp communications: a single switch which, when off, silences every WhatsApp message from the platform.
- At the bottom: a link to your profile and unsubscribing from the service.
Why does the WhatsApp switch really turn off everything?
Because a control that "silences almost everything" is not a control. If you turn it off, you receive no WhatsApp messages from the platform — reminders included — and you get a confirmation email with the link to turn it back on whenever you like. The one common-sense exception: if you write to the platform on WhatsApp, the reply to your question still arrives. Essential communications continue by email.
Why does the pause exist?
A match delivered while you're on holiday or swamped is a match wasted — and another person left waiting. Better to tell the platform: the pause stops deliveries with no penalty, and the automatic resumption after 30 days (restarting at a gentle pace) prevents a temporary pause from turning into an involuntary goodbye.
Benefits
- The flow of matches adapts to your life, not the other way round.
- Real, granular control over every communication channel.
- Every choice is reversible in one click.
18. Support, privacy and unsubscribing
How to reach us
- Email: support@migamatch.com — also via the "Support" button always visible at the bottom right of the dashboard.
- "Have your say": the light-blue button next to support collects suggestions and reports about the platform.
- Community: the blue button takes you to the connectors' Telegram group.
- WhatsApp: where available, the support number is shown directly on the relevant pages.
Unsubscribing and personal data
- You can unsubscribe on your own from Settings. The platform first explains the consequences (active matches are cancelled) and asks for an explicit confirmation.
- If you cannot log in, there is a no-login route: the public page
auto.migamatch.com/disiscrivimi. Enter your email and receive a confirmation link valid for 24 hours — confirming from your own mailbox is the proof that it's really you. - If you'd rather just stop receiving marketing emails without closing your account, the same page offers the soft option: marketing consents switched off, account intact.
- On full unsubscription, your personal data is anonymised and your email becomes free again for a possible future registration.
Why does unsubscribing require an "awkward" confirmation?
Because it is irreversible. Typing the confirmation (and, on the public route, going through your own mailbox) protects you from accidental clicks and from third parties who might try to unsubscribe you without your knowledge. An action that erases a relationship built over months deserves thirty extra seconds of attention.
Accessibility of this manual. This document is designed to be accessible: a heading structure navigable by keyboard and screen reader, alternative text on every image, compliant contrast and print support. If you run into a barrier, report it to support@migamatch.com.